Gather Data from Multiple Systems into Live Dashboards

The Problem

As businesses become larger, they might install software that controls specific operations for a single business unit, and this creates ‘silos’ of data. These systems work great from a standalone view, but do not talk with the other systems in the business. Therefore these types of businesses can’t do effective measurements and KPIs until they get all the data from all the systems into one database.

The Solution

The KPI Guy is expert at data integration, extracting data from multiple disparate systems, harmonizing it, and creating unified dashboards and scorecards.  We’ve built solutions that connect data from literally dozens of different software packages, creating powerful views into actionable data.  This removes the ‘blinders’ from the business and it’s leadership.

The Benefits

Creating a cohesive singular view of data from previously disconnected systems provides many benefits, including:

  • A ‘system of truth’, the final say in accurate data
  • A view across business units, eliminating finger pointing and clarifying true performance
  • KPIs that break down silos
  • Massive ROI

Testamonial

We wanted a “simple” national scorecard for our technicians that measured all techs the same way regardless of location and billing system. The KPI Guy took data from numerous disparate data sources, harmonized it, and delivered a powerful scorecard within weeks.  In a matter of months, this became our System of Truth.’

Lauri S, Executive Director, Fortune 100 Telecommunications Company

Discover

When you have multiple data sources that don’t talk to one another, the challenge is to find the link between the data sets.  Many times that link doesn’t exist and has to be created.  Either way, we’ll get it done.  Then it’s off to the races when we start showing you how the data flows between the systems, and where things get hung up.  The opportunities you’ll see once you have a view of the data across your systems will be mind-boggling.

Design

The solution for multiple data sources depends greatly on the ability to connect the disparate data.  This can range from simple to challenging.  The more challenging solutions require a human being to connect the like items between systems.  Either way, once some samples have been connected, the value proposition will begin to take shape, as well as the cost to deliver the solution.  This new visibility between previously disparate systems usually flicks on a bunch of light bulbs!

Deliver

Connecting multiple data sources usually includes connecting multiple business units in your organization in new ways.  Initially this can cause some defensiveness, depending on your culture, and requires a deft hand in bringing the teams together for the greater good.  After a short period of adjustment, the value to each of the teams shines through and gives each team new ways to work smarter and more efficiently.

Refine

The new data that is available generates lots of good questions. Anomalies in production are evident almost immediately, and allow for ‘striking while the iron is hot’. Adjustments to the process become more & more granular as the biggest challenges are overcome.